Service response and customer satisfaction are key metrics used to evaluate the performance of facilities teams. With ARC Facilities, teams can access the information they need to resolve issues quickly and safely without multiple visits.
Incidents, accidents and emergencies can escalate quickly. Speed is a critical component of any safety or security response. With ARC Facilities, team members can quickly locate and share critical details of buildings, equipment, systems and emergency resources.
A typical career facility professional possesses decades of valuable institutional knowledge. Often times, this information is undocumented and at risk of being lost with a retiring worker. As a digital platform, ARC Facilities preserves historical information, making it instantly available to new hires, veterans and the next generation of workers.
Today, employees expect the technology they use at work to be as good, if not better, than the technology they use in their personal lives. ARC Facilities combination of a mobile app with a technology platform enables workers to be more productive, more collaborative and more engaged in the digital future of facilities management.