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Image for What Does Institutional Knowledge Mean to You?

What Does Institutional Knowledge Mean to You?

In the facility management industry, the term institutional knowledge is used by everyone, along with how to capture it

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ARC Facilities
Oct 08, 2025
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La Shawn Harrison

Shaping Workplaces, Inspiring Change

La Shawn Harrison is first and foremost, an advocate for the human experience who believes that a well-designed workspace should serve as a natural extension of its intended function—enabling people to do their best work with ease and comfort.

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Jack Rubinger
Sep 02, 2025
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Training, Safety, and Team Transformation at the World’s Busiest Airport

A Conversation with Yolanda Keys

Learn how training at Hartsfield-Jackson Airport improves safety, career growth & operations through tailored programs.

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ARC Facilities
Jul 30, 2025
Image for Storms, Staff & Split-Second Decisions

Storms, Staff & Split-Second Decisions

What Facility Teams Need to Know

When extreme weather hits, facility teams are under pressure to act fast, protect people, and keep operations moving. Power goes out. Systems fail. Plans are tested. And when things fall apart, it’s usually not because of the storm—it’s because of missed communication, inaccessible information, or delayed decision-making.

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ARC Facilities
Jul 28, 2025
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Facility Condition Assessment (FCA) Checklist

Maximizing Operational Performance with ARC Facilities

FCAs are a vital step in managing the health and longevity of facilities. Whether you're running a municipality, hospital, school, or industrial plant, use this checklist to guide a successful and data-rich FCA process—powered by ARC Facilities.

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ARC Facilities
Jul 04, 2025
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Why CMMS Alone Isn’t Enough

The Hidden Gap in Facility Operations

Most facility teams rely on a Computerized Maintenance Management System CMMS to manage preventive maintenance, assets, and work orders. It checks essential boxes—yet everyday frustrations persist.

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ARC Facilities
Jun 23, 2025
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Sports Facility Management

Game Day Readiness Checklist

Use this checklist to elevate fan satisfaction, improve stadium operations, and keep safety at the forefront—because delivering unforgettable experiences starts behind the scenes.

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ARC Facilities
Jun 23, 2025
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Retiring Minds

What Happens When Facility Wisdom Disappears?

Facilities keep buildings safe, running smoothly, and inspection-ready, but retirements and shortages of skilled workers don’t bode well for planning with decades of disorganized institutional knowledge haunting many organizations.

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ARC Facilities
Jun 11, 2025
Image for How Facilities Managers Are Becoming Patient Experience Champions

How Facilities Managers Are Becoming Patient Experience Champions

Why lighting, air quality, cleanliness, and cross-functional collaboration matter more than ever—and how ARC Facilities supports the mission.

Hospitals and clinics are built for healing—but creating environments that truly promote health goes beyond clinical care.

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ARC Facilities
May 30, 2025
Image for Gretchen Martin

Gretchen Martin

From Artist Dreams to Facilities Dynamo

Sometimes, the path to facility management begins with a marketing degree, a dream of being an artist, and a mom who didn’t sugarcoat the risks.

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ARC Facilities
May 30, 2025
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Emergency Responsiveness:

Are Facilities Really Prepared for a Crisis?

When an emergency strikes—whether it's a gas leak, active shooter, or natural disaster—seconds matter. The ability to instantly access critical building and equipment information, like shut-off locations and evacuation routes, can mean the difference between swift containment and irreversible damage.

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ARC Facilities
May 26, 2025
Image for A Profile of Nikki Dagostino

A Profile of Nikki Dagostino

Finding Solutions, Showing Sparkle

Nikki Dagostino has a laugh that could shake the drywall off a job site—bold, contagious, and completely unedited. She never tries to say the “right thing,” just the real thing – loose, alive and unexpected.

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ARC Facilities
May 22, 2025
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