Document Institutional Knowledge for Better Patient Outcomes

What happens when your most experienced facilities professionals retire or leave—and decades of building knowledge leave with them?

In this webinar, Ravin Wijesuriya of ARC Facilities shares practical ways healthcare facilities teams can capture and preserve the knowledge that often never makes it into drawings, O&M manuals, or other documentation.

You’ll learn how to better document:

• Critical shutoffs and emergency information
• Equipment locations, details, and areas served
• Equipment quirks, maintenance tips, and field knowledge
• Renovations and changes that may not be reflected in current drawings
• Standard procedures and lessons learned from experienced technicians
• Institutional knowledge using notes, photos, video, and voice recordings

Ravin also shares a simple framework for capturing critical facility knowledge: What is it? Where is it? What does it do? — along with the practical details the next person needs to know before working on it.

Find out how ARC Facilities helps healthcare facilities teams make critical building information accessible in the field and preserve valuable knowledge for the next generation of facilities professionals.