Leveraging Data and Technology in Healthcare Facility Planning

In this episode of Facility Voices, Ben Fitzgerald, Executive Director of Systems Support Services Facilities at AdventHealth, reflects on a career that began in the skilled trades and evolved into leading large-scale healthcare facility initiatives. With nearly three decades of experience spanning electrical work, building automation, and energy management, Ben brings a grounded, practical lens to complex operational challenges.

He shares how AdventHealth has reimagined facility condition assessments by transforming them from static reports into living, data-driven programs. The conversation highlights the role of technology in creating visibility across a vast portfolio, enabling better capital planning, and strengthening collaboration between facilities, finance, and sustainability teams. Ben also discusses the importance of making data accessible and actionable, empowering leaders at every level to make informed decisions that impact patient care environments.

Tune in to hear Ben Fitzgerald’s story and insights from the front lines of facilities management.

Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: Access Episode Takeaways