From the Trades to the C‑Suite: A Journey in Healthcare Leadership
What does it take to go from digging ditches to leading hospital operations? In this episode of Facility Voices, Jordan Smith, Vice President and Chief Operations Officer at AdventHealth Riverview, shares his unconventional journey from the skilled trades to the healthcare C-suite. From plumbing and construction to facilities management and executive leadership, Jordan reflects on how hands-on experience, strong relationships, and teamwork shaped his career.
Jordan discusses the challenges of opening a new hospital, building a team from scratch, and connecting facilities professionals to the impact they have on patient care. He also shares insights on building trust with executives, planning for long-term facility needs, and embracing AI to improve operational efficiency. Throughout the conversation, Jordan emphasizes the importance of mentorship, communication, and creating a culture where people feel valued and motivated to succeed. Tune in to hear Jordan Smith’s story and insights from the front lines of facilities management.
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Jordan Smith
Jordan Smith is Vice President and Chief Operating Officer at AdventHealth Riverview, bringing more than a decade of experience in healthcare operations, facilities management, and large-scale construction projects. From founding a successful contracting business in his early twenties to leading operations at a newly built hospital, Jordan has built his career around developing high-performing teams, driving operational efficiency, and fostering strong partnerships. He holds an MBA from the University of South Florida and multiple professional certifications. Passionate about mentorship and community service, Jordan lives in the Tampa Bay area with his wife, Julie, and their three children.
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