Building Bridges: The Role of Communication in Facilities

In this episode of Facility Voices, host David Trask sits down with Greg Christensen, host of the CMMS Radio podcast and a longtime voice in the maintenance and reliability community. Greg shares his journey from working alongside building engineers and facilities teams to entering the computerized maintenance management software (CMMS) space in the early 2000s. After helping grow and eventually sell a CMMS company, he launched CMMS Radio in 2021 to create conversations that spotlight the people and ideas shaping the industry.

The discussion explores the importance of knowledge-sharing across facilities and maintenance teams, especially as experienced professionals retire and organizations face growing skills gaps. Greg and David talk about the role podcasts and online communities play in giving facilities professionals a voice, while also examining how leadership, culture, and continuous learning influence workforce retention. They also look ahead to emerging trends—from AI and connected systems to immersive training technologies—that could reshape how facilities teams learn, collaborate, and solve problems in the years ahead.

Tune in to hear Greg Christensen’s story and insights from the front lines of facilities management.

Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at:  Access Episode Takeaways