Building Culture in Healthcare Facilities
Andrew Williams, Director of Facilities Management at University of South Alabama Health, joins Facility Voices to share his journey from biomedical technician to healthcare facilities leader. In this episode, Andrew reflects on how hands-on technical experience and years of operational growth prepared him to step into a leadership role overseeing a large and complex healthcare environment. He discusses the realities of managing aging hospital infrastructure, balancing long-term capital projects with day-to-day operational demands, and navigating the growing challenges of recruiting and retaining skilled facilities professionals.
The conversation also explores the importance of preserving institutional knowledge, investing in workforce development through certification programs, and building a culture where team members feel valued, supported, and empowered to grow. Andrew offers thoughtful insight into leadership, compliance, preventive maintenance strategies, and the critical role facilities teams play in supporting patient care every day.
Tune in to hear Andrew Williams’s story and insights from the front lines of facilities management.
Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: Access Episode Takeaways
Andrew Williams
Director of Facilities Management
At University of South Alabama Health
Andrew Williams is the Director of Facilities Management at University Hospital with USA Health System, where he oversees operations, maintenance systems, and compliance across healthcare facilities. A CHFM and CHC-certified leader, he is dedicated to improving safety, reliability, and efficiency in healthcare infrastructure. Williams serves on the board of the Alabama Society for Healthcare Engineering and was recognized as the ASHE Region 4 Emerging Regional Leader. Outside of work, he enjoys spending time with his wife and daughter and is currently training for a half marathon.
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.