Facility Voices

In this episode of Facility Voices David Auton, VP of Service Excellence, Engineering, and Maintenance at C&W Services, joins host David Trask for a discussion on how to optimize deferred maintenance programs. Auton provides valuable insights into his role, underscoring the significance of introducing new solutions, fostering innovation, and driving quality improvements in facility maintenance.  

The discussion explores the challenges of deferred maintenance, differentiating between backlog and deferred maintenance and emphasizing the chosen risk-based strategy behind deferred maintenance. Auton highlights the impact on operational risks and costs, discussing strategies like outsourcing and leveraging technology for automation. Trask and Auton also discuss the root causes of this need, from resource limitations to the aging workforce, and the impact on organizations' operational risks and costs. 

They conclude with shared insights into evolving facility management landscapes, considering shifts in space utilization and the growing importance of maintaining building quality amid changing occupancy patterns. 

You won’t want to miss this insightful exploration of today’s facility management realities and the valuable advice Auton shares on how you can optimize your own deferred maintenance program. 

 

In 2016, David joined C&W Services, bringing nearly 22 years of facility services experience. As an acomplished director, David offers a management approach deeply rooted in analytics.

Boasting a Six Sigma certification as a Master Black Belt and holding IFMA certifications in facility management and sustainability, David is a Certified Reliability Leader, showcasing his dedication to excellence. 

 

His extensive career experience spans over 35 years in Service and Engineering, marked by a diverse technical foundation in innovative solutions, global patents, and electrical engineering. 

David's professional journey includes impactful roles at renowned organizations such as CBRE, Johnson Controls, Northwestern Mutual, GE Healthcare, and Marquette Medical Systems.

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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.